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  • English
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Currency

  • $ USD
  • € EUR

How to verify your identity on Moonpay?

Moonpay verifies your identity during the first transaction to comply with anti-money laundering regulations. Crypto purchases can only be made after this one-time check has been completed. An identity document and two selfies are required for Moonpay KYC. Moonpay can be verified via the web or on a mobile device. Mobile devices have several options, such as scanning a QR code or copying the verification link.


Know Your Customer Process

  1. Click on the Continue button.


  2. For verification, choose your document type (ID Card, Passport, Residence permit, and Driver's license).


  1. The Verification process can be completed either by Web or Phone.
  2. Document type to upload in Sumsub
  • The front side of the passport is required.
  • The front and backside of the Identity card are required.
  • The front and backside of the Driver's license are required.
  • The front and backside of the Resident Permit.


Verification Process on Web

  • For verification, choose your document type (ID Card, Passport, Residence permit, and Driver's license). 
  • Select the Passport option.
  • Click on the Upload document section, choose your document, and then click on the Next button.


  • Click on the I'M Ready to take the first Selfie to complete the verification.

  • Click Allow button to allow sum sub to capture your selfie.


    Sumsub, Moonpay verification partner, will receive and approve the documents instantly.


Verification Process on Phone

  1. For verification, choose your document type (ID Card, Passport, Residence permit, and Driver's license). 
  2. Click the Continue on your phone option to start the verification on your phone. 
  3. You can copy the Sumsub verification link and paste it into the favorite browser of your device to start the verification process or
  4. You can scan QR Code to start the verification process.

  5. For verification, choose your document type (ID Card, Passport, Residence permit, and Driver's license).

  6. Select the Passport option.


  7. Click on the Upload document section, choose your document, and then click on the Take Photo option.

  8. Capture the selected document image, click the Use Photo, and then click the NEXT button.

  9. Click on the I'M Ready to take Selfie to complete the verification.

  10. Click Allow button to allow Sumsub to capture your selfie.

    When you successfully completed the Sumsub Verification process and verified, you are able to purchase the cryptos.